Refund and Cancellation Policy

Last Updated: 06/11/2024

This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are handled by Humbingo Consultancy Services LLP. By engaging with our services, you agree to the terms outlined below.

1. Scope

This policy applies to all services provided by Humbingo Consultancy Services LLP, including but not limited to:

  • Software Development
  • Website Development
  • Digital Marketing Services
  • Automation and AI Solutions

2. Refund Policy

2.1. Eligibility for Refund

Refunds are considered only under the following circumstances:

  • Failure to deliver services as per the agreed scope of work.
  • Cancellation of the project before any work has commenced.
  • Deficiencies in service delivery due to reasons solely attributable to Humbingo Consultancy Services LLP.

2.2. Non-Refundable Services

The following are not eligible for refunds:

  • Services that have already been delivered or partially completed.
  • Fees for consultations, initial project analysis, or assessments.
  • Costs incurred for third-party tools, software, or subscriptions procured on behalf of the client.

2.3. Refund Request Process

Refund requests must be submitted in writing to Humbingo Consultancy Services LLP within 7 days of service delivery or issue occurrence.

All refund requests will be evaluated within 10 days.

Approved refunds will be processed within 15 business days using the original payment method or as otherwise agreed.

3. Cancellation Policy

3.1. Cancellation by the Client

Clients may cancel services by providing written notice to Humbingo Consultancy Services LLP.

The following terms apply based on the cancellation timing:

  • Before Project Commencement: Full refund, excluding any non-refundable fees.
  • After Project Commencement: Fees for completed work will be deducted, and a partial refund may be provided for uncompleted tasks.
  • After Service Delivery: No refund will be provided.

3.2. Cancellation by Humbingo Consultancy Services LLP

Humbingo Consultancy Services LLP reserves the right to cancel services under the following conditions:

  • Non-payment of dues within the stipulated timeline.
  • Breach of the terms outlined in the Service Terms and Conditions Policy.
  • Engagement by the client in unlawful or unethical activities.

In such cases, no refund will be provided.

4. Chargebacks and Disputes

Clients are encouraged to contact Humbingo Consultancy Services LLP to resolve issues before initiating chargebacks or disputes.

Any chargebacks initiated without prior communication may result in suspension of services.

5. Liability

Refunds and cancellations are limited to the amount paid by the client for the specific service in question.

Humbingo Consultancy Services LLP is not responsible for indirect or consequential damages arising from cancellations or refunds.

6. Amendment to Policy

Humbingo Consultancy Services LLP reserves the right to amend this Policy at any time. Any changes will be communicated to the client via email or updated on the company’s website.

7. Contact Information

For refund or cancellation inquiries, please contact:

Humbingo Consultancy Services LLP

Email: [email protected]

Phone: +91 79904-85443

Address: Humbingo Consultancy Services LLP, 108, Krishna Aaron, New Rajmarg Road, Opp. Sanket India, Patel Chokdi, Vivekanand Wadi, Anand, Gujarat 388001

This document constitutes the complete Refund and Cancellation Policy of Humbingo Consultancy Services LLP. By availing our services, you agree to be bound by these terms.